575 Reviews Found
Confirmed Service Customer
Dealer was able to locate the problem and repaired it in a timely fashion.
Melvin B.
COLUMBIA
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Confirmed Sales Customer
Went in to look and got a good deal on our trade in and our new SUV.
Shawn H.
UNIONVILLE
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Confirmed Sales Customer
Amazing. They were very helpful in finding a good car for a great price. They walked us through every step, and made sure we were satisfied with our purchase.
John T.
COLUMBIA
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Confirmed Service Customer
Jeff Miller is beyond amazing helping me on the Sales side! Mike Waldrep is amazingly efficient & gets things done on the Service side! Thank You!
Christy V.
COLUMBIA
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Confirmed Service Customer
Very nice experience everyone was so friendly
Raymond J.
COLUMBIA
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Confirmed Service Customer
1. My service rep was sick, so I don't believe anything negative was his fault. 2. I understand that I didn't get my car at your dealership. I don't have a choice in that decision as it is a company vehicle. However, I do live in Columbia. During this process I had to call several times for updates. I was told at one point that on Thursday, the parts were in and they were working on my car. No call back. I call Friday and was told the parts just came in and they are working on my car. In the mean time I am driving my personal vehicle to make appointments. Finally, I had to call late Friday to find out that my car was done. I get there and the ticket says it was done at 12. Really.... No phone call? I could have gotten it and made other appointments in my company car. Bottom line... we will be looking to buy a new car in the near future. Good service sells new vehicles. One of your competitors, where I bought my second pickup, has called every time the vehicle has been done. And they have never asked me to make an appointment. That has been oil changes, tires, brakes, etc. I thought your dealership was very good until this experience.
Joe J.
COLUMBIA
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Confirmed Service Customer
Joe Gerke in the Service Department is a tru professional who gets things done efficiently!
Tracey C.
COLUMBIA
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Confirmed Service Customer
Vehicle was done ahead of schedule and was had a thorough check on all inspection points
Linda M.
FULTON
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Confirmed Service Customer
Other than being a long waiting period the service was fine.
Kenneth R.
MOBERLY
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Confirmed Service Customer
Great Service! Thanks to Joe Gerke and the rest of the team,
Stephen C.
COLUMBIA
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Confirmed Service Customer
I was met by Jenn Perez when I entered the service area. Based on her previous recommendation, I knew the services needed. She estimated a finish time and made certain I was comfortable in the waiting area. Jenn checked back mid process. Service was completed an hour ahead of estimate.
Michael M.
COLUMBIA
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Confirmed Service Customer
They were very polite & quick service! Showed me my filters that badly needed replaced. Very Efficient & Positive everytime I visit for my suv needs. I will definitely keep coming back. When uts time for a new SUV I will be using Bob McCosh & Pam again.
Terry S.
MEXICO
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Confirmed Service Customer
You guys are outstanding, I phoned to get my appt. and got an appt in two days. Outstanding service, in and out in one hour. Keep up the good work. If thought I already completed one of these surveys. So this will be the second one. Thanks
Joseph H.
HOLTS SUMMIT