Customer Reviews

Front desk & checkout service was friendly & attentive! I bought the truck used in Jan. 2024. This was my first maintenance check... I walked away feeling that my vehicle was thoroughly vetted and treated with care. Thanks y'all!

Finally got my electronic gremlin fixed (I hope!). Jenn Perez is awesome to work with and I think the tech was Logan. He found my issue and got it fixed within 2 days.

Fast, friendly and thorough service!

Great people and great service

Every wonderful

Awesome experience

Excellent service

In, work done, and out quickly. Service department personnel, and office personnel were friendly and helpful.

Bob McCosh Service Dept is the best. Tim Rainey (technician) is amazing. Great Dealership.

This is our second vehicle we have bought from there and we plan on coming back.

Jay was open and transparent during the process and even stayed late to get the deal done. Much appreciated

The service was one of my shortest but the most expensive and as I left I checked the tire pressure and all four tires are under pressure. Almost a hundred dollars for an oil change and tires rotated, come on !

Just an oil change, not sure why it took an hour? Friendly staff as always

Everything went smoothly

It was wonder, I ended up buying a car I was not even planning on looking at. Everyone was very nice and respectful.

Very knowledgeable very friendly and very helpful

Service advisor was friendly and knowledgeable and got my vehicle in for service quickly. Repairs made in a timely manner

The repair to my vehicle took four weeks longer than I was originally told. My vehicle was not even inspected until 3 days after my original appointment. Another day was added so that an employee could drive my truck home for the evening. I have had problems with this service department over the years. On one occasion I was told I needed new rear brake pads, but another service provider showed me I had 60% of the original pads remaining. Another time I had tries rotated, but the tire pressure indicator was not reprogrammed. I expect better service than this.

I will Always take my Encore to Bob McCosh! The staff are truly wonderful! :)

Used your driver to take me to an appointment, I think his name was Jeffery. He was very nice!!