Confirmed Service Customer
The turbo needs replaced as where the lines enter into it is leaking at that site. Mechanic said the lines are leaking but they are not, there's a defect in the gaskets that seals the lines in. As the Mechanic told me they always have to replace the gaskets and bolts because if they don't it leaks again. That's a defect in the manufacturing of the turbo itself! Service writer was not helpful or professional when dealing with customers.
Kelly V.
COLUMBIA,
MO
Business Response
Hi, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Bob McCosh Chevrolet Buick GMC Cadillac (573) 355-9946
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