My truck broke down again - a new 2019 Silverado. I got word yesterday, they have no idea when it will be fixed. So I'm stuck with a loan double cab that is not at all like my new truck. Yet I am still making payments on my new truck.
I enjoyed working with Pam. She was able to help me get the truck I wanted at a fair price. She was knowledgeable about the vehicle and accommodated all my requests. She did a great job. Mike in service spent time with me to explain how they can help me in the future when my truck needs service and was very nice and went out of his way to assure me that he was there to take care of all my vehicles needs.
I was very lucky to have Angel Bello as a sales consultant, at Bob McCosh. The dealership is great. Angel was very curtious and was ready to show the vehicle when my wife and I arrived. His knowledge of the Buick Encore was superior. The dealership was clean and comfortable. Everyone bent over backwards to help us, it is run the way a dealership should be run. My wife and I felt as if we had done business there forever. This was my first time at Bob McCosh Checrolet, Buik, GMC and Cadillac. I will be doing business there in the future.
Brought the Vehicle in for an Oil Change and a Bad Tire Valve & State Inspection..... Oil Change and Valve were fixed. The Inspection didn't get done due to a mis-understanding of Free inspection vs State Inspection. The Tires were rotated, but the Pressures weren't adjusted to be aligned to the recommendations front to back. Found that as I was leaving and had to return. First Time in a long time, that I had issues with a visit. Normally the guys are thorough and outstanding.
All the staff (from the service counter to the mechanics, the cashiers) and the sales person, always treat me with the utmost respect. The sincere friendliness is always there. I like that I never feel like I'm going to ripped off.