513 Reviews Found
Confirmed Service Customer
Our vehicle was promised to be finished on last Thursday but when we called they said it would be finished early Friday. We didn���t hear anything, so we called Friday morning at 9:30 and it was just going in. The tech said he had just received it at 5pm the day before. We said we needed it by 12:30, so he got it done. We explained to amber that we would need to speak with the service manager. When we got in to pick up the vehicle, we were told he had gone to lunch. He never called us to follow up. Terrible service. We have been customers for over 10 years. It is absolutely unacceptable and there���s no reason for us to pay top dollar for this.
J.paul O.
COLUMBIA
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Confirmed Sales Customer
110% percent satisfaction. There are 5 GMC dealers within 20 miles of my home and I drove 114 miles (1 hours and 46 Minutes) to buy this truck.
Nicholas E.
LAKE TAPAWINGO
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Confirmed Service Customer
Jenn in service awesome! She is great to work with. Always keeps me up to date on my appointments and service. She is my go to when I need anything for my Yukon XL!
Kerry N.
KINGDOM CITY
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Confirmed Service Customer
It's been terrible every time we come for service. We make an appointment, drop the vehicle off the night before and it's never even touched for 2 days
Vanessa P.
HALLSVILLE
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Confirmed Service Customer
As a dealership and service department we have always been happy, however as of late it seems that you have too many customers and not enough customer service. It is important to me to be able to drop off my vehicle and have the courtesy shuttle take me to and from the dealership, on this las oil change that was not the case. I wound up walking to my office. Secondly, we need additional checks done on the engine due to a knock that has started (I believe we have lifter sticking issues) I was not able to have that looked at due to the techs "not having time." I'm not one to complain or write reviews, but this should be some helpful feedback.
Nathan B.
COLUMBIA
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Confirmed Service Customer
jenn was amazing, explained everything and was so polite, i enjoy her help.
Mark F.
KIRKSVILLE
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Confirmed Service Customer
They got the part fixed for my tailgate Quickly and in short time
John S.
JEFFERSON CTY
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Confirmed Service Customer
they took care of everything and kept informed the whole time.
George G.
MONTGOMERY CY
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Confirmed Sales Customer
Sonja Ellis is wonderful! She has helped my family purchase 3 vehicles in the last year. We love working with her. Bob McCosh was also there to greet me with a hug and a smile! I refer all I know to the great team at Bob McCosh.
Susan S.
COLUMBIA
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Confirmed Service Customer
Always a good one. In and out in 2 hours with oil change, tires rotated, cabin filter replaced, and fuel injection system cleaned. Had a free oil change and tire rotation too!
Randall Q.
COLUMBIA
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Confirmed Sales Customer
Great, no nonsense experience buying my first car. Mark was very helpful and honest
Annalise S.
COLUMBIA